FAQ

(Updated: 5 April 2011)

 

1. How can I join TAS?
2. What are the benefits of joining TAS as a member?
3. I'm not sure if I should sign up for Individual Membership or Associate Membership.
4. I tried to sign-up online for TAS Membership, but it didn't work.
5. I signed up as a member but haven't received anything. What happened?
6. It's been more than 21 days and I have not received my Membership Card. What happened?
7. I received a letter asking me to login to my personalized Membership Account online with my TAS Membership No and Password. What is that for?
8. How do I update my personal profile?
9. What if I forget my Password?
10. How do I renew my membership?
11. How do I cancel my membership?

1. How can I join TAS?

You can sign up as a member online on our website. Simply click on MEMBER SIGNUP, fill up all the required fields on the online form and submit it to us for administration. Please note that the correct payment to be addressed to Triathlon Association of Singapore has to be forwarded to the address as stated below after submission of online application to complete the application and to enable the processing of your personal Membership Account.

If you do not have access to the internet, you may also call us at Tel: 6227 7577 request for a TAS Membership Application Form to be sent to your address. Simply complete the form and return it to us together with the cheque payment to be addressed to Triathlon Association of Singapore and send it to:

Triathlon Association of Singapore

126 Joo Seng Road
#06-04 Gold Pine Industrial Building
Singapore 368355

Please note that it is important to indicate your Name in Full and your contact no. behind the cheque so that we can contact you if needed. Your Membership Card along with your Account Login details will be sent within three weeks upon receipt of the Application by us. Membership is on a quarterly pro-rate basis.

Top

2. What are the benefits of joining TAS as a member?

• Enjoy discounts with a current and still expand, list of participating merchants & outlets with our implemented Membership Card Privilege Programme. Click here to view the participating merchants & outlets.
• Enter selected foreign races through TAS and enjoy ease of registration, booking of accommodation and assistance with travel arrangements.
• Take part in local races at reduced rates.
• Attend special health talks, training seminars, or workshops organised by the Association.
• Receive regular newsletters on updates of TAS news and events.
• Coaching sessions conducted by a qualified coach for a nominal fee.

Top

3. I'm not sure if I should sign up for Individual Membership or Associate Membership.

Individual Membership is opened to all Singaporeans and Singaporean Permanent Residents. If you are a foreigner working in Singapore, you should apply for Associate Membership (Refer to MEMBERSHIP TYPE).

Top 

4. I tried to sign-up online for TAS Membership, but it didn't work.

This shouldn't happen, but if it does, please try again later. If you are still having problems, Please contact us at Tel: 6227 7577 or Email: contact@triathlonsingapore.org for assistance.

Top

5. I signed up as a member but haven't received anything. What happened?

Chances are, your application form is incomplete or payment has not been received. Please contact us at Tel: 6227 7577 or Email: contact@triathlonsingapore.org for more details.

Top

6. It's been more than 21 days and I have not received my Membership Card. What happened?

Your TAS Membership Card might have gotten lost in the mail. Please contact us at Tel: 6227 7577 or Email: contact@triathlonsingapore.org to request for another Card to be sent to you. You will need to fill up the Membership Card Replacement Form for our records.

Top

7. I received a letter asking me to login to my personalized Membership Account online with my TAS Membership No and Password. What is that for?

Every TAS Member is issued with an individual Membership Account where you can view and/or change your personal contact details without much hassle. It also allows you download the Member's e-New Letters monthly.

Top

8. How do I update my personal profile?

Go to Member Login from the menu bar and login with your registered email address and Password. You will be directed to the Profile page. Proceed to update your details and save the changes to complete the update. The system will prompt you after the changes have been successfully stored into our records.

Top

9. What if I forget my Password?

You can retrieve the password from your registered email address. You may also wish to contact us at Tel: 6227 7577 for assistance.

Top

10. How do I renew my membership?

Please make cheque of $12.00 (Student Membership) or $24.00 (Individual/Associate) for your annual subscription to be addressed to Triathlon Association of Singapore and send it to:

Triathlon Association of Singapore

126 Joo Seng Road
#06-04 Gold Pine Industrial Building
Singapore 368355

Please note that it is important to indicate your Name in Full and your TAS Membership no behind the cheque. Your new Membership Card will be processed and mailed to you within 21 days upon receipt of your renewal fee. Membership is on a quarterly pro-rate basis.

Top

11. How do I cancel my membership?

Please email to contact@triathlonsingapore.org or write in to us. Your cancellation will be confirmed by e-mail and a letter will be sent to your mailing address to confirm the termination of your Membership.

Top